QUESTIONS 

To view our Donations FAQ, click here.

About the Ride & Our Beneficiary

1.  What and when is the Breast Cancer Ride?
2.  How much do I have to raise and what is the registration fee?
3.  What is the minimum age to participate?
4.  Who does the Ride benefit?
5.  What is the route/how far do we Ride/where do we spend the night?
6.  Do I have to stay in a tent (do you provide one?) or can I sleep in a hotel room?
7.  Is the Ride fully supported?
8.  Do you need corporate sponsorship or in-kind donations?
9.  Do you have anything I can give my friends about the Ride?
10.  What can I do to help?
11.  Who is Charity Events of Minnesota?
12.  How do I register?
13.  What if I can't Ride that far?
14.  Is there an insurance requirement to register for the Ride?
15.  Do I need permission from my doctor in order to participate?
16.  Do I have to carry all my gear while I am riding?
17.  What if it rains while on the Ride?
18.  Can I have friends meet me at Camp and can they stay with me?
19.  What do I need to bring with me?
20.  Are there laundry facilities in camp?
21.  Are there showers?
22.  Will food and first aid service be provided?
23.  I have special medicines that require refrigeration, what should I do?
24.  What costs will there be for me during the actual Ride?
25.  I'm flying in from out of town.  What hotel should I book for before/after the Ride?

Crew and Volunteers

1.  What is a Crew member?
2.  What is a volunteer?
3.  How are volunteers and Crew members different?
4.  Can Crew members choose which type of job they do on the Ride?
5.  Can I volunteer if I am already registered to Crew?
6.  How do I register to become a Crew member or volunteer?
7.  Are there volunteer or Crew opportunities for groups? 

Donations/Fundraising

1.  How do I find a participant's personal fundraising webpage?
2.  Why is the "Donate" search not finding a participant that I know has registered?
3.  Is my credit card information secure?
4.  How can I download a paper donation form for an offline donation?
5.  How is my credit card handled?
6.  How long after my donation is mailed in will it show up on my Personal Page?
7.  Who should I make the check out to?
8.  Is it safe to donation online?
9.  Where should I mail my offline donation form to?
10. Are donations tax-deductible?
11. What is the tax ID number (or EIN number)?
12. Can I get a copy of the 501(c)3 letter? 
13. If a participant drops out of the event, what happens to the donations that they have raised?
14. Can I mail cash with a donation form?
15. I am supporting several friends.  Do I need to complete a donation form for each person?
16. Do donors receive a receipt?
17. Can you bill me for a donation?
18. Do you accept matching gifts?
19. Do matching gifts count towards my fundraising minimum?
20. What if I don't raise my required fundraising minimum?

 

 

Teams

1.  Can we form teams?
2.  How can I see and contact who is on my team?
3.  What is a team message?
4.  How do I join or create a team?
5.  Can team members share or split donations?
6.  How do I find a team to join?
7.  How do I register my team?
8.  How do I add members to my team?
9.  Can a Crew member join a team?
10. What is the incentive for being on a team?
11. Can one team member raise the money for all members?
12. Can teams tent together?
13. Can I host a team meeting for my team?

Website and Personal Pages (Event HQ/Participant Center)

1.  What is a personal page/participant center?
2.  How do I update my contact information and change my username/password?
3.  By default I have a personal page, do I have to change it?
4.  How do I change my personal fundraising goal?
5.  How do I change my team name, team division, team goal, and team page content?
6.  How can I see who has donated to me? 
7.  How can I see and contact who is on my team?
8.  What is a team message?
9.  What is the difference between making my personal page private or public?
10.  How do I enter in offline gifts?
11.  Can someone help me set up my personal web page?
12.  Where do I find my participant number?
 
 

 
ANSWERS

About the Ride & Our Beneficiary
 
1.  What and when is the Breast Cancer Ride ?  The Ride is a two-day, fundraising bike Ride which will take place the weekend of August 3-4, 2013.  Return to top. 
 
2.  How much do I have to raise & what is the registration fee?  The fundraising minimum for Adult Riders (18 and older and non-students) is $750 (that's just 10 of your friends donating $75 each.)  Minors (13-17) and full-time students are required to raise $375.  Crew members do not have a fundraising requirement, however, a suggested goal is $100 (again, this is optional but highly appreciated).  The registration fee for both Riders and Crew is just $45.  Return to top. 

3.  What is the minimum age to participate?  13; however Riders and Crew members ages 13-17 must be accompanied by an adult, who is a registered participant, at all times.  Return to top. 

4.  Who does the Ride benefit?  The Ride will benefit the free meal delivery program for those affected by breast cancer at Open Arms of Minnesota, and to support the work of Susan G. Komen for the Cure® Minnesota Affiliate.  Learn more here.   Return to top.  

5.  What is the route/how long is the route/where do we stay overnight?  The Ride will start and stop at the TBA.  Riders can choose to do approximately 100 - 150 miles over the two-day weekend.  Participants will stay overnight at Treasure Island Resort and Casino.  To learn more about the route and campsite, click hereReturn to top.  

6.  Do I have to stay in a tent (do you provide one?) or can I sleep in a hotel room?  We provide free campsite space at Treasure Island Resort & Casino and you provide your own tent (we will transport your gear and tent free of charge).  Or if you decide that tenting really isn't your thing you can book a room at your own cost at Treasure Island Resort and Casino by calling 1-888-867-STAY (7829).  Don't forget to mention that you are with the Breast Cancer Ride.  (*Good news:  the hotel is now smoke-free and has a smoke-free entrance!)  Return to top.  

7.  Is the Ride fully supported?  You bet it is!  We transport your gear and tent, provide meals, snacks, water and sports drink, provide bike tech support (thanks Erik's Bike Shop!) and have showers to clean you up at night.  Return to top.  
 
8.  Do you need corporate sponsorship?  We sure do!  If you have a contact of someone willing to make a cash or in-kind donation please contact us at 651-209-8387 or info@breastcancerride.orgReturn to top. 
 
9.  Do you have anything I can give my friends and family to tell them about the Ride?  Yes.  Please email us your mailing address and we'd be happy to mail out some materials to you.  Also, feel free to also pass along the a brochureregistration form and donation formReturn to top. 
  
10. What can I do to help?  Please tell everyone you know about The Hartford Breast Cancer Ride.  You never know who might have a powerful story about a loved one they know with breast cancer who are looking for a way to "do something" in their honor.  This could very well be that vehicle for them!  Why not pass our web address on to 10 of your friends?  Or your entire address book?  Your friends miss you...get in touch with them!  Return to top.  

11.  Who is Charity Events of Minnesota?  You may see that name, or CEoM, from time to time on our website.  Charity Events of Minnesota is the nonprofit that produces the Breast Cancer Ride.  We are a registered 501(c)3 and our Tax Exempt/EIN number is 20-8160744.  Return to top. 

12.  How do I register?  Click on the orange "Register" button/link above, select your participation type (Rider, Crew, general volunteer) and answer all of the questions as you will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt. If you don't wish to register online, call 651-209-8387 and we will be happy to take your registration over the phone.  Return to top. 

13.  What if I can't Ride that far?  If you are unable to continue riding while out on the route, one of our support vehicles will transport you to the next pit stop, or ahead to camp, where you can rest and get some rest and relaxation or medical attention if you need it. Your safety is always our first concern.  Return to top. 

14.  Is there an insurance requirement to register for the Ride?  It is not mandatory, but highly suggested.  All registered Riders and Crew members should have personal health insurance during the time that the event takes place in order to participate. Though the Ride provides first aid services without charge, personal health insurance is needed to cover the cost of any medical care received away from the event. For example: if emergency room or ambulance transport is necessary, insurance coverage may apply (the participant is responsible for all charges/expenses). Check with your insurance company for the terms of your individual policy.  Return to top. 

15.  Do I need permission from my doctor in order to participate?  Riders and Crew members of The Breast Cancer Ride who have significant medical history (or are pregnant) are asked to discuss their participation with their personal physician.  Return to top. 

16.  Do I have to carry all my gear while I am riding?  No. The Breast Cancer Ride Crew will transport your gear and tent for you to Camp (Treasure Island). You’ll just need to pick it up from the gear truck when you arrive at camp. The Crew will transport your gear to the end of the Ride location for you.  Return to top. 

17.  What if it rains on the Ride?  The Ride will take place rain or shine but we know the weather will be perfect!  (Okay, so we don't know for sure but we monitor the weather 24 hours a day on the event and make arrangements when foul weather becomes a safety factor.)  Your safety is our #1 priority.  Return to top. 

18.  Can I have friends meet me at Camp and can they stay with me?  Yes, and we encourage that!  Friends and family may visit you on the Ride and they may spend the night with you (in your tent or hotel room if you bought one).  However, food is not provided for friends or family, but they can purchase food inside of Treasure Island.  Return to top. 

19.  What do I need to bring with me?  Watch for the list inside the Weekend of Event Guide, which is released about 6 weeks before the Ride.  Return to top. 

20.  Are there laundry facilities in camp?  Yes.  There are pay-per-use machines inside of Treasure Island.  Return to top. 

21.  Are there showers?  Yes.  Each year nearly all of our participants booked a hotel room to enjoy the benefits of their own bed and relaxing shower.  However, many still camp/tent - which is great fun, too!  Those who want to camp overnight in a tent will use the showers in the RV building.  Should Ride capacity exceed what the RV building can handle, we will provide a professional shower truck.  Return to top. 

22.  Will food and first aid service be provided?  Yes, and yes.  We provide lunch and dinner on Day One and breakfast and lunch on Day Two, along with snacks throughout the weekend.  We also provide a First Aid Crew to provide basic care.  Return to top. 

23.  I have special medicines that require refrigeration, what should I do?  You will contact us before the Ride and we will put you in touch with our First Aid Crew Captain.  Return to top. 

24.  What costs will there be for me during the actual Ride?  Very few, if any.  Once you are on the Ride your meals, snacks, drinks and tent space are provided for you.  You will need some pocket money for incidentals, Ride merchandise or bike parts if needed.  Return to top. 

25.  I'm flying in from out of town.  What hotel should I book for before/after the Ride?  We suggest you stay as close to the Mall of America as possible as that is the start and stop location of the Ride.  Return to top.


Crew and Volunteers

1.  What is a Crew member?  A Crew member is someone who pays a registration fee and becomes an official member of the entire weekend.  You'll get participation swag, t-shirt and meals.  Trust us, we won't be able to thank you enough for your participation (but we hope the t-shirt and food will count for somethin'!)  Return to top.

2.  What is a volunteer?  A volunteer is also a critical part of this event, but your duties are only a few hours long (depending on the volunteer role you sign up for).  Click here to learn more about volunteering..  Return to top.

3.  How are volunteers and Crew members different?  Crew join us for the entire weekend, whereas volunteers just spend a few hours supporting the Ride.  Return to top.

4.  Can Crew members choose which type of job they do on the Ride?  When you register online you will be able to select your top 3 Crew positions that you desire.  We can't guarantee your position but we'll do our best to get you in a spot that you'll enjoy.  We really do ask that you be flexible and take on the "whatever it takes" attitude.  Return to top.

5.  Can I volunteer if I am already registered to Crew?  Absolutely!  We will never turn away a good volunteer.  Return to top.

6.  How do I register to become a Crew member or volunteer?  By clicking hereReturn to top.

7.  Are there volunteer or Crew opportunities for groups?  Yes.  We have some needs that a larger group would be able to fill.  Drop us an email and we'll get you hooked up.  Return to top.


Donations and Fundraising 

1.  How do I find a participant's personal fundraising webpage?  Click on Donate and search by their first or last name.  You will also have the option to make a general donation that is non-participant specific (only suggested if you don't know any participants).  Return to top.

2.  Why is the "Donate" search not finding a participant that I know has registered?  You must type in the first name or last name of the participant exactly how it is spelled. It is not case sensitive. Try entering just the first few letters of the participant's name. If you have a problem locating a participant that you are sure has registered, please call 651-209-8387.  Return to top.

3.  Is my credit card information secure?  Yes.  Convio (our website provider) has made every effort to protect your information. They use industry-standard SSL encryption techniques to make sure your credit card information, passwords and personal information travel securely over the Internet. They have also installed an encryption engine on our database server so your data is securely stored. Convio has never had an incident of credit card or personal identity theft.  Return to top.

4.  How can I download a paper donation form for an offline donation?  You can do so by clicking hereReturn to top.

5.  How is my credit card handled?  Credit card information is not stored in our database. During the donation process, we send your credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.  Return to top.

6.  How long after my donation is mailed in will it show up on my Personal Page?  Donations are posted as quickly as possible, however a 1-2 week wait time can be expected.  Return to top.

 

7.  Who should I make the check out to?  Breast Cancer Ride.  Return to top.

8.  Is it safe to donate online?  Yes.  And it's quick and easy and will allow you to show your support to you friends or family who are participating even sooner!  Return to top.

9.  Where should I mail my offline donation form(s) to? 
     Breast Cancer Ride
     Attn:  Donations
     PO Box 464
     Rosemount, MN 55068 
     Return to top.

10.  Are donations tax-deductible?  All donations are tax-deductible to the fullest extent allowed by law.  Return to top.

11.  What is the tax ID number (or EIN number)?  The Hartford Breast Cancer Ride is created and produced by the nonprofit "Charity Events of Minnesota".  The #20-8160744.  Note that participants cannot use the EIN number to secure donated space or in-kind donations without prior approval.  Return to top.

12.  Can I get a copy of the 501(c)3 letter?  The 501(c)3 letter is proof that Charity Events of Minnesota (CEoM) is recognized as a non-profit organization by the federal government. Because the Ride is created and produced by CEoM, this letter is also used as proof of the Ride’s non-profit status. Please contact us if you would like a copy of this letter.  Return to top.

13.  If a participant drop out of the event, what happens to the donations that they have raised?  All donations submitted to The Hartford Breast Cancer Ride are non-transferable and non-refundable. If a participant drops out of the event, their donations cannot be refunded nor can they be transferred to another participant.  Return to top.

14.  Can I mail cash with a donation form?  No, we do not accept cash.  Return to top.

15.  I am supporting several friends.  Do I need to complete a donation form for each person?  Yes.  Please follow the 1-to-1 rule;  one donation form for one donation (check or credit card).  Return to top.

16.  Do donors receive a receipt?  Anyone who donates online, regardless of the amount, will receive a receipt as long as they have given us a working email address.  Anyone who donates by mail will receive a receipt for donations over $250.  By law, any donation under $250 can be verified by canceled check or a credit card statement.  Return to top.

17.  Can you bill me for a donation?  No, we do not bill donors.  You can, however, make a monthly donation online or using our offline donation form. Monthly donations are to be made via credit card and cannot exceed 5 months with a minimum transaction amount of $25.  Return to top.

18.  Do you accept matching gifts?  Yes!  Many employers sponsor matching gift programs and will match any charitable contributions made by their employees.  To find out if your company offers matching gifts please contact your human resources department.  The impact of your gift to our organization may be doubled or possibly tripled!  If your donation is eligible to be matched, please request a matching gift form from your company and follow the instructions on the form.  Send the completed and signed form to The Hartford Breast Cancer Ride office and we'll do the rest.  Mail to: Breast Cancer Ride, Attn: Matching Gifts, P.O. Box 464, Rosemount, MN 55068.  Return to top.

19. Do matching gifts count towards my fundraising minimum?  Yes, however the donation (matching gift) doesn't count until the check arrives in our office or we receive a letter of confirmation from the actual company (which would need to be requested by the participant.)  Not all matching gift forms are actually approved by the company because of their matching guidelines/rules (for instance some companies do not support special events, or they only support educational institutions, etc).  If you are relying on a matching gift to reach your fundraising minimum please make sure to follow up on the matching gift form with your human resources department ASAP.  Return to top.

20.  What if I don't raise my required fundraising minimum?  Your entire fundraising minimum is due by the Ride.  Adult Riders are required to raise $750.  Minors (13-17) and full-time students are required to raise $375.  If you have not raised your entire amount you are able to self-donate or use our Delayed Self Pledge Form (DSPF).  The DSPF allows you to buy yourself 4 more weeks to raise funds.  If at the end of 4 weeks you are still below your required fundraising minimum, we will charge your credit card.  Most people do not have to use this option but we like to make it available.  Should you not want to do either of those options you can join our Crew (provided there are still spots) or back out of the Ride (donations and registration fees are non-refundable but still go to help the cause).  Return to top.

Teams

1.  Can we form teams?  Yes.  You can form a new team or join an existing team at the time of registration.  If you decide to become a team member after registering contact the Ride office to make the change to your Ride status.  Return to top.

2.  How can I see and contact who is on my team?  Login to the site using your Username and Password. Go to your Event HQ and click the "team progress" tab; this will allow you to view your team roster and the amounts raised by each team member.  Under the Team Roster portion of the "team progress" page you will see a link for "send an email to my team."  Use this to contact your fellow teammates!  Return to top.

3.  What is a team message?  Team captains can simply go to your Ride Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.  Return to top.

4.  How do I join or create a team?  If you haven't registered as a Rider or Crew member for the Ride yet, you may register online using the orange "Register" button/link above, and select “Start a New Team” or "Join an Existing Team." Search for the name of the team you want to join and select it. Or call 651-209-8387 to register and indicate that you would like to join a team. Let us know the team name and we will be happy to get you started.  If you've decided to join or form a team after you've already registered, call 651-209-8387 and let us know so we can update your record.  Return to top.

5.  Can team members share or split donations?  We ask that each team member still raise her or his minimum fundraising requirement on their own, however, team fundraising will be pooled. For the sake of the cause, we hope each team member will raise even more than their minimum to do their part. The purpose of a team is to support each individual in doing more, not less, than they could do on their own. Donors can donate to your individual fundraising personal page, or to your team page.  All team funds, whether on an individual page or team page, will be pooled to go towards the entire team (Crew donations will count towards the team amount as well!).  Team Captains, please contact us at 651-209-8387 for additional instructions.  Return to top. 

6. How do I find a team to join?
If you are participating alone but would like to join a team we encourage you to join our beneficiary team, Team Open Arms or Susan G. Komen for the Cure.  You can do so by contacting the Ride office at 651-209-8387 or by emailing info@breastcancerride.org and let us know what team you’d like to join and we’ll take care of it for you.  Return to top.

7. How do I register my team?
If you haven't registered as a Rider or Crew member yet, you may register online and select "Create a Team" or call 651-209-8387 to register by phone and indicate that you would like to start a team. Let us know your team name, and we’ll be happy to get you started.

If you've decided to form a team after you've already registered, contact the Ride office at 651-209-8387 or by emailing info@breastcancerride.org and let us know what team you’d like to create and we’ll take care of it for you.

Once the team name is registered, all registered team members can join the team by contacting the Ride office at 651-209-8387 or by emailing info@breastcancerride.org and let us know what team they’d like to join.  Team members who are not yet registered can select the “Join a Team” option when processing their registration on www.charityeventsofminnesota.org  Return to top.

8. How do I add members to my team?
Contact the Ride office at 651-209-8387 or by emailing info@breastcancerride.org and let us know what team members to add and we’ll take care of it for you.  Return to top.

9. Can a Crew member join a team?
Yes. If you are a Crew member, you can join a team with your friends/family/coworkers but you will also be  assigned to a Crew Team to fulfill a specific function on the event (e.g., Motorcycle Crew Team, Pit Stop Crew Team). You can still form a team for the purposes of fundraising and support with other Crew members and Riders.  Return to top.

10. What is the incentive for being on a team?
On a team, you are surrounded by other people who are also on this great event. Many teams support each other by doing fundraising events, doing training rides together, having meetings to check in and see how all the members are doing, and much more.  Return to top.

11. Can one team member raise the money for all members?
Each team member is still required to raise their minimum fundraising requirement (the minimum for Riders is $750.  Crew members have no fundraising requirement, but donations are appreciated). For the sake of the cause, we hope each team member will raise even more! Return to top.

12. Can teams tent together on the event?
Yes, teams can tent together.  We want our campsite to be a place where you can sit back and relax with your friends old and new.  Return to top.

13. Can I host a team meeting for my team?
Yes!  Team meetings are a great way to share ideas, stay motivated and help each other with fundraising and training.  The more active the team, the more fun the experience will be.  Team meetings are also a great way to recruit new teammates!  Return to top.

 
Website and Personal Pages (Event HQ/Participant Center)

1.  What is a personal page/participant center?  It's the easiest way to acquire donations! A personal page is an online tool for your use when asking your friends and family to join your team or sponsor you by making a donation.  It works like a webpage that friends and family can visit to learn about your Ride experience or make a donation towards your fundraising goal.  Once you sign up for the Ride, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your participant center. You will be able to add photos, text and the style/color layout of the page.  Return to top.

2.  How do I update my contact information and change my username/password?  First, login to the site using your username and password. Once logged in, visit your Event HQ and look for a link titled "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.  Return to top.

3.  By default I have a personal page, do I have to change it? Once you sign up for the Ride online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.  Return to top.

4.  How do I change my personal fundraising goal?  First, you will need to login to the Event HQ, via HQ Log-In. On the lower right side of the Event HQ home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes by clicking on the "update fundraising goal" button.  Return to top.

5.  How do I change my team name, team division, team goal, and team page content?  Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her Ride Center and click the "My Team Progress" button on the top right. On the Team Progress Page, team captains will have the ability to update the team name, division, goal and the team photo and text.  Return to top.

6.  How can I see who has donated to me?  By visiting your Event HQ (via HQ Log-In).  Login to the site using your Username and Password. Go to your Participant Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.  Return to top.


7.  How can I see and contact who is on my team? Login to the site (HQ Log-In) using your Username and Password. Go to your Event HQ and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.  Under the Team Roster portion of the "Team Progress" page you will see a link for "Send an Email to my Team."  Use this to contact your fellow teammates!  Return to top.


8.  What is a team message?  Team captains can simply go to their Event HQ and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.  Return to top.


9.  What is the difference between making my personal page private or public?  By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite via email will be able to support you (we do not recommend making your site private).  Return to top.


10.  How do I enter offline gifts in my Ride Center/Personal Page? Log into your HQ using your username and password.  On the My Progress or My Team's Progress screens, select the "Enter Gifts Received Offline" link to add offline gifts to your account.  Offline gifts are any checks or credit card donation forms that you receive in the mail/in person from friends or family.  On the screen that displays, enter the information that is asked for. Be sure to enter information in the fields that are required (prefixed by a star). Press "Save" to commit the offline donation you have just entered. To enter another offline donation without going back to the My Progress screen again, press the Save and Add Another button.  Please note, offline gifts are NOT reflected in your fundraising total UNTIL the donation(s) is confirmed by the Ride office.  Return to top.


11.  Can someone help me set up my personal web page?  Yes. It is very important to your fundraising that you set up your personal web page. If you have tried on the site, and still need help, we are glad to help. Contact the Ride office at 651-209-8387 or info@breastcancerride.org for support.  Return to top.

12.  Where do I find my participant number?  Your Rider or Crew number can be found in your Event HQ.  Log in using the "HQ Log-In" link on our homepage using your username and password.  Visit your Event HQ to find your number.  If you do not have a username and password please contact the Ride office.  Return to top.

 

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